Shipping + Returns

Return Policy

If for any reason you are not satisfied with your Jentri Quinn purchase, you may return the new or unused portion within 30 days of your purchase date, and we will be happy to refund you with store credit that doesn’t expire. If you prefer, you may exchange your purchase for other Jentri Quinn products.  We'll also issue you additional store credit for the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We offer free shipping for all U.S. orders $55 and over. 

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Important International Shipping Note:

We are unable to offer free shipping and free return labels for orders outside the US at this time. 

Other conditions: 

Please note that discount codes are not valid for items already on sale.